Google warns hundreds of thousands may lose Internet in July

Staff Report | May 25, 2012 | Fox News

May 22, 2012: Google plans to aid an FBI awareness campaign with these warnings, which should crop up on the search results pages of more than half a million infected web browsers. (GOOGLE)

WASHINGTON – Google plans to warn more than half a million users of a computer infection that may knock their computers off the Internet this summer.

Unknown to most of them, their problem began when international hackers ran an online advertising scam to take control of infected computers around the world. In a highly unusual response, the FBI set up a safety net months ago using government computers to prevent Internet disruptions for those infected users. But that system will be shut down July 9 — killing connections for those people.

The FBI has run an impressive campaign for months, encouraging people to visit a website that will inform them whether they’re infected and explain how to fix the problem. After July 9, infected users won’t be able to connect to the Internet.

LONG ARM OF SCOFFLAW

An online ad scam is having some unintended ramifications: The fix may prevent as many as 360,000 from getting online. Several sites will show if you’re infected:

DNS Changer Working Group: can discern whether you’re infected and explain how to fix the problem.

DNSChanger Eye Chart: if the site goes red, you’re in harm’s way. Green means clean.

The FBI website: type in the IP address of your DNS server to find out if it is infected.

Read more on how to stay safe

On Tuesday, May 22, Google announced it would throw its weight into the awareness campaign, rolling out alerts to users via a special message that will appear at the top of the Google search results page for users with affected computers, CNET reported.

“We believe directly messaging affected users on a trusted site and in their preferred language will produce the best possible results,” wrote Google security engineer Damian Menscher in a post on the company’s security blog.

“If more devices are cleaned and steps are taken to better secure the machines against further abuse, the notification effort will be well worth it,” he wrote.

The challenge, and the reason for the awareness campaigns: Most victims don’t even know their computers have been infected, although the malicious software probably has slowed their web surfing and disabled their antivirus software, making their machines more vulnerable to other problems.

Last November, when the FBI and other authorities were preparing to take down a hacker ring that had been running an Internet ad scam on a massive network of infected computers, the agency realized this may become an issue.

“We started to realize that we might have a little bit of a problem on our hands because … if we just pulled the plug on their criminal infrastructure and threw everybody in jail, the victims of this were going to be without Internet service,” said Tom Grasso, an FBI supervisory special agent. “The average user would open up Internet Explorer and get `page not found’ and think the Internet is broken.”

On the night of the arrests, the agency brought in Paul Vixie, chairman and founder of Internet Systems Consortium, to install two Internet servers to take the place of the truckload of impounded rogue servers that infected computers were using. Federal officials planned to keep their servers online until March, giving everyone opportunity to clean their computers.

But it wasn’t enough time.

A federal judge in New York extended the deadline until July.

Now, said Grasso, “the full court press is on to get people to address this problem.” And it’s up to computer users to check their PCs.